Aftersales Service Engineer, Medical Imaging Devices (Radiology-CT/MRI)
Singapore
3-5 Years
Bachelor
Responsibilities
As our Aftersales Executive, you will be responsible for building secure cutting-edge technologies. As part of our company culture, you will also have the opportunity to cross-learn and gain considerable skills and insights into the areas of entrepreneurship, deep learning, data analytics techniques, healthcare, and more.
Job Description
- Installation, implementation, maintenance and technical support of medical information system
- Accurately record and summarize and submit customer’s enquiries accurately and timely in our system
- Assisting clients in resolving issues concerning products they purchased or services rendered to them
- Supervise all post-sales services offered to clients to ensure the firm’s promise of good customer service is actually enjoyed by customers
- Responsible for coming up with the necessary strategies for the department in ensuring clients are satisfied and departmental goals are realized
- Keep management informed of activities in their department by sending periodic reports to them
- Any other tasks assigned by the Management
Requirements
- Degree in Computer Science or the equivalent
- Minimum 3 years’ experience
- Experience in PAS implementation
Soft Skills
- Forward-thinking, has good demand analysis ability, insights into the real needs of customers, provide solutions to customers’ requirements
- Excellent communication and interpersonal skills
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