Aftersales Manager, Europe Region (Medical Device)
Europe
5 Years
Bachelor
Responsibilities
Take your place as Aftersales Manager in a B2B tech company poised as a driver of innovation in the world of healthcare. Work beside passionate and driven experts in the fields of healthcare and data science to construct secure high-end data analytics and Deep Learning products that will change the face of the healthcare industry.
As our Aftersales Manager, you will be responsible for building secure cutting-edge technologies. As part of our company culture, you will also have the opportunity to crosslearn and gain considerable skills and insights into the areas of entrepreneurship, deep learning, data analytics techniques, healthcare, and more.
- Development of full software application with integration to Deep Learning models
- Installation, implementation, maintenance and technical support of medical information
system - Accurately record and summarize and submit customer’s enquiries accurately and timely in
our system - Assisting clients in resolving issues concerning products they purchased or services
rendered to them - Supervise all post-sales services offered to clients to ensure the firm’s promise of good
customer service is actually enjoyed by customers - Responsible for coming up with the necessary strategies for the department in ensuring
clients are satisfied and departmental goals are realized - Keep management informed of activities in their department by sending periodic reports
to them - Any other tasks assigned by the Management
Job Requirements
- Degree in Computer Science or the equivalent
- Minimum 5 years experience
- Experience in PACS implementation
- Willingness to travel
Soft Skills
- Forward-thinking, has good demand analysis ability, insights into the real needs of
customers, provide solutions to customers’ requirements - Excellent communication and interpersonal skills